How long will it take to ship my order?
All orders are processed within 24 business hours and shipped within 5-7 business days. Deliveries take 8-15 business days for USA and we allow 8-20 business days for rest of world. Please note this shipping time is from when your order is shipped. Not when your order is placed.
When will I receive tracking information:
Within a week of your order being fulfilled (shipped), you will receive notification of your tracking number.
US orders usually take between 8-15 business days to be delivered from the date they are shipped.
Worldwide orders take 8-21 business days and in rare cases can take 30+ business days. Please note in some countries, customs may cause an additional delay in delivery.
Please note at times unexpected delays may occur which Feel On Me has no control over and is not responsible for.
If you have more than one item, its very likely you will receive them separately. Each item will have its own shipping code.
If your tracking information states that your package was delivered and you have not received it; you must contact us within 10 days to file a claim. We will assist you in working with the carrier to complete the claims process. Claims can take up to 30 days, depending on the shipping carrier used, to complete.
Feel On Me does not hold responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.